Privacy Policy

1. Overview

Arva Homes & Properties Limited (“Arva Properties”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in compliance with the Nigeria Data Protection Act (NDPA) and applicable international data privacy standards. This Privacy Policy outlines how we collect, store, utilize, and protect your information when you interact with our website (arvaproperties.com), subscribe to our property digests, or schedule site inspections.

2. Information We Collect

We may collect personal details including:

• Contact Information: Full name, email address, telephone and WhatsApp number.
• Inspection Preferences: Preferred tour date, apartment unit preferences (2-Bed, 3-Bed, Phase II), and pickup logistics.
• Mortgage Profiling: Income band, employer confirmation, and NHF contributor status (strictly when voluntarily supplied for financing pre-qualification).
• Technical Data: IP address, browser type, and device information for website optimization.

3. How We Use Your Information

Your information is used solely to:

• Coordinate chauffeured physical site inspections or 4K live video tours.
• Prepare formal property offer letters, allocation forms, and Deeds of Assignment.
• Facilitate mortgage profiling with accredited Primary Mortgage Banks and FMBN.
• Communicate milestone construction updates and investment reports.

4. Non-Disclosure & Security

We never sell, rent, or trade your personal data to third-party marketing companies. Data is only shared with accredited institutional mortgage banks or legal registries when directly required to fulfill your property transaction.

5. Contact Our Data Governance Desk

For questions regarding this policy or to request data modification, contact us at:

Email: support@arvaproperties.com · Phone: +234 712 013 3980